ux

User Experience Agency

We use UX methodologies to research, plan, design and develop websites, mobile and tablet applications.

Get insights into your target audience and use our Manchester-based user experience team to ensure these users take action.

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ux

How do we design the perfect user experience?

It all starts with data and understanding your business. Our user experience consultants will pinpoint the ideal areas for improvement to make the best journey for your project. We'll use User Centered Design (UCD) principles to ensure the steps taken to create your project ensure success. We'll also call upon our rich experience of seeing projects succeed (and fail) to shape our decisions.

Call our Manchester team 0161 531 4676.

CRO

Our trusted UX methodologies:

User research

When we talk about research, we’re really talking about three different things.

Qualitative research

This is sometimes known as ‘user research’ - physically putting your journey in front of potential users. That way, you can see if it makes sense to them, if it’s easy to use, and you can also find out what they think about it.

Performance reviews

We use Analytics, Adwords, CRMs and Optimal Workshop to find out everything there is to know about your site’s performance. This helps us figure out exactly what your users want and need from your site.

Competitor analysis

We’ll take a peep at what the best players in your market are doing and use that information to make your site even better.

User analysis

Businesses succeed when they know their target market - websites are no different. We’ll find out who your users are and what they want from your site. Then, we’ll build your site around them.

Customer personas

Ever wondered exactly who your customers are? We’ll find out and gear your site towards them.

Customer journey mapping

Once we know who your customer is, we can design the best website journey for them. Whether they’re visiting for the first time, or the hundredth time, they’ll always have a seamless experience.

Feature definition

Building a great website means building great features for your target market. We use the best high-fidelity wireframes to design the perfect features and functions for your users and their needs.

Interaction and interation

Website design is an ongoing process - especially when it comes to e-commerce and UX.

We’ll test your site from stage one to whatever stage it takes using pre-production testing (before anything is live) and post-production testing (on live elements of your site). That way, your site can grow just like your business does.

Conversion Rate Optimisation

One of the most important phrases in the digital design world. Every project has a goal (or conversion). We measure these goals and refine them using testing and ongoing processes for continous improvement.

Read more about Conversion Rate Optimisation here

We use tools like:

  • Optimal Workshop
  • Google Analytics
  • Instapage
  • Optimizely
  • Google Adwords
  • Google Optimiser

We partner with companies like

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