“Rob was brought in to lead the UX on a game changing piece of website design at Pacific Magazines & Seven West Media in Australia. Not only did he provide a new way of website planning and strategy, but delivered it in a lean fashion. Rob was an excellent communicator and was able to explain to the traditional (non-digital) parts of the business why certain changes and design features were required to maximise the efficiency of the digital assets we were delivering. I have no hesitation in highly recommending both Rob himself and Higher Ground Agency to anyone needing a better way to approach website strategy.”